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Testimonial Request

If you have interacted with Desiree & Contact Center Dynamics (CCD), please let us know how you found the services provided to you as a client or as a course attendee on any one of our training programmes.

 

Lucian Williams Testimonial

I was privileged enough to have spent time with Desiree. With the courses and training that I have received from her I was able to grow immensely in the business I am currently at. What stood out for me was the Emotional Intelligence as well as Conflict management. I applied all these new skills and I was successful in everything that I applied myself to. Her work was great. It did not just assist me on my career growth but personal growth as well. I would recommend Desiree and CC Dynamics to anyone. Desiree ensured to keep everyone engaged and also did her regular check ins with the group to ensure that we are exceeding in what we are doing. Many of my fellow colleagues have also grown into better positions based from our training we received from Desiree Lang. Keep up the good work and your business will flourish. I would just like to say a big Thank you for grooming me to become a better person, professionally and personally. 

Western Cape

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Trainer

Highly recommend

It was such a pleasure being part of the leadership. I have gained so much knowledge and understanding of the different leaderships facets - which are so easy to apply in the workplace. I would recommend the course for to all leaders and subordinates as there is so much to learn that could benefit individuals and organizations.

Kwa Zulu Natal

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Operations Manager

Training provider at its best!

Des and team are extremely knowledgeable and professional, and facilitate in an engaging and interactive manner. They provide continuous support and motivation throughout your journey, and are dedicated to helping you achieve your goals. CCDynamics is the provider of choice for all my Contact Centre training needs.

Rating               

Contact centre manager

Western Cape

Excellent Facilitation

It was amazing to be around such a passionate and inspiring person as Desiree. Her extensive knowledge and understanding of people positively aided my learning journey and I'm forever grateful for the role she played in my career. Thank you Desiree and CC Dynamics for making my journey fun and fruitful.

Cape Town

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Contact Centre Manager

Generic Management - NQF Level5

Desiree is by far one of the most inspirational trainer and leader I have ever met and worked with. She is very hard working and always strive to do her best. She makes learning fun and very interactive. There was many days/weeks and even months where I felt like giving up as the 2 years seemed impossible to complete the course, however Desiree always motivated and encouraged me to work hard and complete my studies. I would recommend Desiree to everyone. Desiree took me back to school days with her maths classes. I will definitely continue to use my learnings in my working career as well as my personal life. What stood out for me was that Desiree could make the learning courses very practical and easy to understand. Please continue the good work you are doing Desiree and team

Western Cape

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Service Delivery Manager

CCD Testimonials

It was amazing to be around such a passionate and inspiring person as Desiree. Her extensive knowledge and understanding of people positively aided my learning journey and I'm forever grateful for the role she played in my career. Thank you Desiree and CC Dynamics for making my journey fun and ...

Wasfiey Majiet

It was such a pleasure being part of the leadership. I have gained so much knowledge and understanding of the different leaderships facets - which are so easy to apply in the workplace. I would recommend the course for to all leaders and subordinates as there is so much to learn that could benefit ...

Asiphe Ndulelisa

Des and team are extremely knowledgeable and professional, and facilitate in an engaging and interactive manner. They provide continuous support and motivation throughout your journey, and are dedicated to helping you achieve your goals. CCDynamics is the provider of choice for all my Contact ...

Kelly George

Desiree is by far one of the most inspirational trainer and leader I have ever met and worked with. She is very hard working and always strive to do her best. She makes learning fun and very interactive. There was many days/weeks and even months where I felt like giving up as the 2 years seemed ...

Salama Collisen

I was privileged enough to have spent time with Desiree. With the courses and training that I have received from her I was able to grow immensely in the business I am currently at. What stood out for me was the Emotional Intelligence as well as Conflict management. I applied all these new skills ...

Lucian Williams

If you have interacted with Desiree & Contact Center Dynamics (CCD), please let us know how you found the services provided to you as a client or as a course attendee on any one of our training programmes.  

CCD Website Administrator

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